THAI NOODLE HOUSE (austin, tx) DISASTER
My friends and I just had the most insulting experience ever from a restaurant owner today, and after thinking about it for a while, I can't believe the audacity of this woman. I don't know if she was having some awful, shit-for-brains day or what, but this woman has definitely convinced me to never go to Thai Noodle House (which is located behind the 7-11 on 2602 Guadalupe St.), and let me see if I can convince you, dear reader, to never go there either! This woman deserves to have her business incinerate through the ground after treating a few of her customers in the shitty way that she did. And honestly, no woman who has a business sense like that deserves to have a prosperous and well-reputed business anyways.
My friends in the journalism department decided to get together after not seeing each other for a long while and settled for a Thai restaurant that's not too far from the communications building. Now, I want to make it clear to any Austinite who happens to be reading this that the restaurant we went to should not be mixed up with Madam Ma'am's, the other Thai restaurant on the Drag. I am in no way interested in ruining their business--just the business of the THAI NOODLE HOUSE. I sensed that something was a little strange when I first arrived at the Thai Noodle House and had settled in a seat with my friends. As my friends and I conversed with each other, I noticed the owner at one point going after two guys who had finished eating, and I was guessing the owner was just going after them because she wasn't sure they paid or not, but maybe it was more akin to what me and my friends experienced.
My friends and I were living it up and having a great time eating on the outdoor patio and enjoying the cool weather that has started settling in Austin. We hadn't all gotten together and hung out in a group for a long time, so we joked with each other, caught up on how everyone was doing and was having a great time. I think at times we were the loudest bunch at the patio, and hopefully, nobody was bothered about it, but we all had a great time talking and hanging out with each other.
Everything was going well--until it was time to pay for our check.
The total for our bill came out to be around $30, so we all decided that paying $8 each would be enough to pay the bill and leave a little cash left over for tip. One of my friends and I decided to pay in cash while my other two friends paid with their credit card. After we paid, we stayed at our table a little longer to talk, and while we were doing so, the owner of the restaurant returned to our table, carrying the change and credit card receipts in her hands. She thrust the receipt and change leftover back onto our table and asked in an adamant and demanding voice, "So, you're only leaving a $2 tip for four people?"
My friends and I looked at each other, confused. "You're only leaving a $2 tip for four people?" the woman asked again incredulously. My friends and I searched each other's faces for clues. I wondered if the woman intended on asking us to give her more change, but I didn't think this was possible because what restaurant owner does that, especially for a small restaurant that mostly has college students as customers?
After seeing the confused looks on our faces, the woman said angrily, "You're only giving a $2 tip for four people? Those people who work in there get no salary; they live off of their tips. How do you think they're going to live on a tip like that?" With that, she pushed the receipts and change towards us and walked away.
We all stared at each other in silence. I could tell we didn't want to give any more tip than we needed to (we're students, after all with very little money), but once we figured out amongst ourselves that this woman was actually demanding us to give the restaurant more tip, my friend Arianna put her foot down and stuck with what she decided for the tip. "I'm not giving that woman any more tip, especially after being so rude like that," she said, placing her receipt back on the table. I was dumbfounded by the woman's behavior and incredibly offended as well, so I decided not to give an extra dollar either. My friend Chantelle decided to fork over an extra dollar, and my friend Yookyung decided to stick with her original decision as well. We all were in agreement that the waitress didn't deserve that much tip because she didn't bother to check in on us while we were dining and talking (and we were there for about two to three hours), and she didn't even serve one of my friends a glass of water; the waitress didn't even bother to refill our cups throughout the course of our dinner.
After about a minute, the owner returned to our table, and after noticing that the tip didn't go up very much, she said in a terse and sarcastic tone, "Well thank you very much for coming," and walked off in a huff before speaking in her mother tongue to a waitress; I wouldn't be surprised if she was cursing us or something. We were a bit ruffled by the weird confrontation, but we brushed it off and talked a little more.
A few minutes later, one of the waitresses came back to our table, carrying the change in cash that was left over. The woman placed it on our table and said, "You can take back your change." At this point, my friends and I were stunned and bewildered to the umpteenth degree. If this was possible, we were looking at each other with cryptic looks mashed in with glazed eyes and half-open mouths. If the owner was making a big hoopla about this ordeal on behalf of her "shafted" waitress like she argued in the beginning, why was she returning the tip back to us? If her hired hands really weren't getting a salary like she said (which is so god-awful and wrong in the first place), why was she bothering to return the tip back to us? As a student who doesn't earn any money, I know when I say, "Any money is good money." For a person who doesn't earn a salary, I suspect the waitress would be grateful for any sort of tip, even if it was $2. I don't think the owner cared about her workers; this issue mainly dealt with the owner's wounded pride, and I have to say, for a woman who looked like she might have at least been 20 years older than me, she really needed to grow up.
We decided to take back the cash that was so rudely brought back to us and stayed a little while longer. After a few minutes, we got up to leave when the owner came running after us and told us we weren't allowed to dine at her restaurant. One of my friends got so ruffled by this that she went up to the owner and told her she had no right to treat us in that way when we had paid for our meals. I can understand prohibiting a customer from coming to the restaurant because they were causing a commotion or stirring up trouble...but for not paying the tip she thought she deserved? And besides, like my friend Arianna pointed out, if she wanted a higher tip because she wasn't paying her hired hands a salary, why doesn't she just start giving them one? I was angry as well and told the woman I would tell my friends about the experience I had, but the owner didn't seem fazed by my threats.
"Go ahead!" she said. "Tell them. Just don't come back here!"
After talking to the woman more, the owner said that the next time we brought our faces to the restaurant, she would call the cops on us. Can you imagine that? The cops...all for a grudge the owner had against us because of a small tip. I feel like posting up fliers all over campus, telling students to boycott that stupid woman's restaurant. I don't know if that woman was having a bad day, but she certainly gave an interesting twist to mine. My friend Chantelle wondered if that woman would've treated us that way if we were all white, which I thought was a great question. In any case, I'm not planning on going to that restaurant anymore. I guess I'll have to settle for Thai Kitchen, which is a little further up Guadalupe, but I'd rather give that place more business than THAI NOODLE HOUSE.
My friends in the journalism department decided to get together after not seeing each other for a long while and settled for a Thai restaurant that's not too far from the communications building. Now, I want to make it clear to any Austinite who happens to be reading this that the restaurant we went to should not be mixed up with Madam Ma'am's, the other Thai restaurant on the Drag. I am in no way interested in ruining their business--just the business of the THAI NOODLE HOUSE. I sensed that something was a little strange when I first arrived at the Thai Noodle House and had settled in a seat with my friends. As my friends and I conversed with each other, I noticed the owner at one point going after two guys who had finished eating, and I was guessing the owner was just going after them because she wasn't sure they paid or not, but maybe it was more akin to what me and my friends experienced.
My friends and I were living it up and having a great time eating on the outdoor patio and enjoying the cool weather that has started settling in Austin. We hadn't all gotten together and hung out in a group for a long time, so we joked with each other, caught up on how everyone was doing and was having a great time. I think at times we were the loudest bunch at the patio, and hopefully, nobody was bothered about it, but we all had a great time talking and hanging out with each other.
Everything was going well--until it was time to pay for our check.
The total for our bill came out to be around $30, so we all decided that paying $8 each would be enough to pay the bill and leave a little cash left over for tip. One of my friends and I decided to pay in cash while my other two friends paid with their credit card. After we paid, we stayed at our table a little longer to talk, and while we were doing so, the owner of the restaurant returned to our table, carrying the change and credit card receipts in her hands. She thrust the receipt and change leftover back onto our table and asked in an adamant and demanding voice, "So, you're only leaving a $2 tip for four people?"
My friends and I looked at each other, confused. "You're only leaving a $2 tip for four people?" the woman asked again incredulously. My friends and I searched each other's faces for clues. I wondered if the woman intended on asking us to give her more change, but I didn't think this was possible because what restaurant owner does that, especially for a small restaurant that mostly has college students as customers?
After seeing the confused looks on our faces, the woman said angrily, "You're only giving a $2 tip for four people? Those people who work in there get no salary; they live off of their tips. How do you think they're going to live on a tip like that?" With that, she pushed the receipts and change towards us and walked away.
We all stared at each other in silence. I could tell we didn't want to give any more tip than we needed to (we're students, after all with very little money), but once we figured out amongst ourselves that this woman was actually demanding us to give the restaurant more tip, my friend Arianna put her foot down and stuck with what she decided for the tip. "I'm not giving that woman any more tip, especially after being so rude like that," she said, placing her receipt back on the table. I was dumbfounded by the woman's behavior and incredibly offended as well, so I decided not to give an extra dollar either. My friend Chantelle decided to fork over an extra dollar, and my friend Yookyung decided to stick with her original decision as well. We all were in agreement that the waitress didn't deserve that much tip because she didn't bother to check in on us while we were dining and talking (and we were there for about two to three hours), and she didn't even serve one of my friends a glass of water; the waitress didn't even bother to refill our cups throughout the course of our dinner.
After about a minute, the owner returned to our table, and after noticing that the tip didn't go up very much, she said in a terse and sarcastic tone, "Well thank you very much for coming," and walked off in a huff before speaking in her mother tongue to a waitress; I wouldn't be surprised if she was cursing us or something. We were a bit ruffled by the weird confrontation, but we brushed it off and talked a little more.
A few minutes later, one of the waitresses came back to our table, carrying the change in cash that was left over. The woman placed it on our table and said, "You can take back your change." At this point, my friends and I were stunned and bewildered to the umpteenth degree. If this was possible, we were looking at each other with cryptic looks mashed in with glazed eyes and half-open mouths. If the owner was making a big hoopla about this ordeal on behalf of her "shafted" waitress like she argued in the beginning, why was she returning the tip back to us? If her hired hands really weren't getting a salary like she said (which is so god-awful and wrong in the first place), why was she bothering to return the tip back to us? As a student who doesn't earn any money, I know when I say, "Any money is good money." For a person who doesn't earn a salary, I suspect the waitress would be grateful for any sort of tip, even if it was $2. I don't think the owner cared about her workers; this issue mainly dealt with the owner's wounded pride, and I have to say, for a woman who looked like she might have at least been 20 years older than me, she really needed to grow up.
We decided to take back the cash that was so rudely brought back to us and stayed a little while longer. After a few minutes, we got up to leave when the owner came running after us and told us we weren't allowed to dine at her restaurant. One of my friends got so ruffled by this that she went up to the owner and told her she had no right to treat us in that way when we had paid for our meals. I can understand prohibiting a customer from coming to the restaurant because they were causing a commotion or stirring up trouble...but for not paying the tip she thought she deserved? And besides, like my friend Arianna pointed out, if she wanted a higher tip because she wasn't paying her hired hands a salary, why doesn't she just start giving them one? I was angry as well and told the woman I would tell my friends about the experience I had, but the owner didn't seem fazed by my threats.
"Go ahead!" she said. "Tell them. Just don't come back here!"
After talking to the woman more, the owner said that the next time we brought our faces to the restaurant, she would call the cops on us. Can you imagine that? The cops...all for a grudge the owner had against us because of a small tip. I feel like posting up fliers all over campus, telling students to boycott that stupid woman's restaurant. I don't know if that woman was having a bad day, but she certainly gave an interesting twist to mine. My friend Chantelle wondered if that woman would've treated us that way if we were all white, which I thought was a great question. In any case, I'm not planning on going to that restaurant anymore. I guess I'll have to settle for Thai Kitchen, which is a little further up Guadalupe, but I'd rather give that place more business than THAI NOODLE HOUSE.

